FAQs
A: IMEXsourcing focus exclusively on mechanical and industrial equipment sourcing, including agriculture machinery, printing & packaging machinery, processing machinery, food machinery, wooden machinery, construction machinery, plastic machinery, machinery parts, hydraulic systems, pneumatic components, automation components, and heavy industrial material & tools from China.
A: Our 4-step verification includes:
1)Business license & ISO/CE certification validation
2)Factory audit with 20+ quality control metrics
3)Production capacity analysis for industrial equipment
4)Reference checks from oversea clients and cases study
A: IMEXsourcing implement:
• Pre-production material and components inspection
• In-process QC checks and follow-ups
• 100% functional testing for machinery
• Third-party inspections (SGS/BV) available
A: Yes, IMEXsourcing partner with DHL, FedEx, COSCO, ONE and Maersk etc to manage the full export procedure, including but not limited to:
• Free warehouse, for consolidation products from different factories
• HS code classification, Certificate of Origin (FTA or other term) preparation
• CE or other required certification preparation
• Dangerous goods documentation (for lubricants/pneumatic parts)
A: IMEXsourcing offer flexible options:
• 30% deposit + 70% before shipment (common)
• LC at sight
• PayPal for orders under $5,000
A: Absolutely. IMEXsourcing specialize in:
• Technical drawings conversion (CAD/SolidWorks)
• Prototyping within 15 working days
• Small-batch CNC machining (MOQ 5 units)
A: Lead times vary for different products:
• Standard consumer products: 5-20 days
• Common parts: 25-35 days
• Custom machinery: 45-60 days
• Complete equipment and production line: 90-300 days
• Expedited service available on the premise of ensuring quality first
A: Yes, our certification engineers help:
• Prepare technical documentation of the products to be certified
• Provide Declaration of Conformity templates
• Coordinate testing between the certification-notified bodies and factory
• Process all the related jobs until the certificate is obtained
A: We will add an additional 50% warranty period on the basis of factory’s warranty, we will
• Free replacements for manufacturing defects
• 50% cost sharing for shipping
• On-site technician dispatch for critical problem of machinery
A: IMEXsourcing enforce:
• NNN agreements (Non-Disclosure, Non-Use, Non-Circumvention)
• Restricted factory access, including personnel and premises
• Serialized component tracking
A: Sure, IMEXsourcing arrange:
• Transportation ticket, insurance, hotel, food etc as you want
• Professional interpreter services, as you need
• Transparent access to production lines
A: IMEXsourcing has a simple and transparent commission structure on the services:
• 3-8% sourcing fee (order value)
• Free engineering consultations and communication before order, including mechanical, electrical, component selection, marketing and etc as you need
• $150/day for interpreter or accompany services (Refundable for success order)
• No hidden charges - all logistics costs will be quoted upfront
A: Most of our team members are capable for bilingual communicate:
• Provides native-English project managers
• Uses AI-assisted technical translation
• Maintains 24/7 WeChat/WhatsApp/Email text communication
A: Yes, IMEXsourcing offer turnkey solutions for the complete equipment:
• Multi-component sourcing and selection
• Sub-assembly coordination
• Check & Acceptance by integrated quality testing
• Trail run, trail production, Check & Acceptance
A: There is no MOQ for the machinery (production line), typical MOQs for the machine parts and other bulk products are 50 units or negotiable for specialities or long-term partnerships.
A: Yes, definitely, IMEXsourcing can ship the products anywhere on the world, not limited to
• EXW, FOB, CIF, DDP incoterms to any warehouse, port, or destination
• Warehouse for storage and loading, container consolidation services
• RFID tracking for industrial shipments
• Door to Door, Factory to Store sorting, packing & delivery
A: IMEXsourcing exclude:
• Medical devices and products requiring specific approval
• Other illegal, unlawful, unethical businesses
A: At least one set of mold will be installed on the production line, whose detailed requirements will be negotiated before order. Our policy on the mold of consumer goods:
• Free charge of public or common mold
• 50% tooling deposit refundable after 3 orders
• Mold storage for 5 years
• Digital tooling blueprints provided
A: IMEXsourcing offers:
• Industry-specific technical experts for professional consultant before order
• Customized manufacturing and on-ground quality supervision covering the entire order process
• Lifetime service of technical support and accessories & consumable supplement
• Long-term supply chain optimization, process update and products upgrade
IMEXsourcing is the colleague of the Buyer, represents the interests of the Buyer. We promise will NOT accept any commission, kickbacks and/or referral fees from the factory.
Our core value and competitiveness is we are a professional sourcing company, the most exalted object of us is to customer’s sourcing requirements and purchasing satisfaction. Price transparency is the most fundamental code of conduct of us, all price will be shown on the final quotation.
Our service is to reduce all the unnecessary trouble, to make everything efficiency and smooth while your purchasing in China.